Knowledge Base

Your Web Server DNS Records

Use External DNS

Using your existing DNS servers, it's quick and easy to remove the root "@" A Record, and add a root CNAME pointing to the web server hostname listed below.

Cloudflare Highly Recommended

  • We highly recommend using a free Cloudflare account to host your DNS, because it provides superior security and bot protection, worldwide caching to speed up your website, and best in class DNS management. Be sure to add us as a member to your account, details here:
    Cloudflare Recommended

Using CNAME instead of A Records

We recommend using CNAME records instead of A records, because if our server IP ever needs to change, it is transparent to you and no changes are needed across all websites on that server, and avoids any downtime. We simply update the web server hostname to point to the new IP, and the CNAME records are all pointing to same hostname, and will use the new IP automatically.

The "www" Alias

All websites we host usually redirect "www" to the main root domain, as using "www" is outdated and can cause SSL/HTTPS or SEO issues if not configured correctly. Normally the DNS "www" CNAME record points to the root domain "@" already, but if it is an A record, you can remove that, and create a "www" CNAME pointing to "@".

Web Server CNAME Records

Per your welcome email, look for the Plesk Hostname your site is on:

plesk.presswizards.com - Create a root CNAME "@" and point it to the hostname "plesk.presswizards.com"

plesk2.presswizards.com - Create a root CNAME "@" and point it to the hostname "plesk2.presswizards.com"

plesk3.presswizards.com - Create a root CNAME "@" and point it to the hostname "plesk3.presswizards.com"

ashburn.presswizards.com - Create a root CNAME "@" and point it to the hostname "ashburn.presswizards.com"

  • Some DNS providers may not allow root CNAME records, so we recommend using Cloudflare again. We have yet to find a reason not to use a free Cloudflare account since it provides so many benefits.

  • We do not recommend using our free email hosting on our web servers, as they are tuned for web performance, and email reliability, speed, or spam filtering are not a priority and no longer officially supported. Creating the necessary MX, SPF, DKIM, and DMARC DNS records require advanced configuration and no longer supported. Please see our Email Hosting Recommendations article for more info.

  • Keep in mind we may need to migrate your website to a new web server, as we rebalance medium and high traffic websites often, moving them to less populated web servers to ensure optimal performance for all websites on the server. If so, we will update the CNAME record with the new hostname assuming we have access, and email you details of the move. Be sure to add us as a member to your account, details here:
    Cloudflare Recommended
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